What is ID confirmation delivery mail?
How do I get my PIN code?
Do I need a personal seal (inkan) to receive my mail?
What ID do I need to receive my PIN/Cash card by mail?
How can I reschedule the delivery of my mail?
I am not receiving a verification code via email.
How do I write my name in Katakana?
How to input my address in the GIG-A app?
I can’t take a selfie or a photo of my document.
I am not receiving a verification code via text message.
Why do I need to verify my document and show my face in the GIG-A app?
How do I verify my document?
What kind of ID documention do I need to sign up with GIG-A?
What do I need to set up my account with GIG-A?
I do not have a Japanese phone number. Can I use a phone number from another country?
Why did my identity verification fail and how can I resubmit my application?
How long does it take to process my application to open a GIG-A account?