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How do I get my PIN code?
Tina Nguyen avatar
Written by Tina Nguyen
Updated over a week ago

To quickly and easily reschedule your appointments, please follow these steps to access the online rescheduling service provided by Jp Post:

  1. After successfully opening your bank account, you will receive a mail within 3-5 working days with instructions on how to schedule to receive your cash card pin code, which will include a QR code.

  2. Ensure that all the information in the mail is correct, and then scan the QR code using your smartphone camera and this will lead you to the following link: https://trackings.post.japanpost.jp/delivery/deli/prncplOny/.

  3. Input the Notice Number or Inquiry Number (お問い合わせ番号) that is written in your email into the box provided on the linked page.

  4. Finally, input all your information to reschedule your appointment.

    We hope this process is straightforward and convenient for you. If you have any questions or concerns, please don't hesitate to contact our customer support team. We are always here to assist you.

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