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Why is my transfer taking longer than usual?
Why is my transfer taking longer than usual?
Tina Nguyen avatar
Written by Tina Nguyen
Updated over a week ago

Transfers made between 09:00am and 14:15pm, Monday to Friday, will generally be completed by the end of the day.

Transfers made after 14:15pm or on weekends and public holidays will be generally completed on the next working day.
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During times of high traffic, we ask for your patience as we continue to process transfers in a timely manner.


If you have been stuck with a Pending status for a several days, please reach out to the GIG-A support team via the in app chat and check if you have been contacted by a GIG-A representative for extra information.

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